Mama

Mama is the mysterious manager of the Amnesty Lodge. For unknown reasons, she seems to know a lot about the supernatural side of Kepler.

Episode 1
Mama is introduced in Snowshoe helping hotel staff wheel in a wooden elk statue. After being paid for her help, she stays and watches Aubrey's magic show and witnesses as she nearly burns the hotel with her magic powers. Later on, after Aubrey culls the fire somewhat, Mama calls her over to her truck and, assuming she's from the other world, forces her at gunpoint to tell her what's she is doing so far from the gate. Aubrey tells her that she'll explain more about herself in Mama's truck, away from the approaching police. Mama fully introduces herself to Aubrey, and the two of them head towards the Lodge.